Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.0
Location
9.0
Service
5.0
Dining
6.4
Guest reviews
7.8/10
based on 5 reviews
Horace
United States of America,
March
2025
5.8/10
I really enjoyed my stay at Fuji View Shin Yokohama Spa & Residence. The location is super convenient, just a short walk from Shin-Yokohama station, which makes it easy to travel around. The spacious rooms were nice, with comfortable beds and a handy kitchenette for preparing quick meals, although I had some trouble understanding the instructions since everything was in Japanese. Overall, it was a clean and peaceful place that I would recommend.
Rooms
8.0
The rooms are huge and comfortable, with a kitchenette and a washer/dryer.
Service
5.0
The staff did not speak English, which was a bit challenging for me.
Location
9.0
It's just a few blocks from the Shinkansen and local railroads, making it very easy to get around.
Dining
6.0
There are shops and restaurants nearby, though the fare is minimal.
Facilities
7.0
The on-site spa and onsen looked nice, but I didn't have time to use them.
Kevin
United States of America,
February
2025
5.2/10
I enjoyed my stay at Fuji View Shin Yokohama Spa & Residence. The location is fantastic, just a few blocks from the Shin-Yokohama station, making it easy to explore the area. The rooms are spacious and well-equipped, but I did struggle a bit with the lack of English instructions and the complex controls. Overall, it’s a clean and pleasant place, although a few simple enhancements could make the experience even better.
Rooms
8.0
The residential rooms are huge and comfortable, featuring a well-equipped kitchenette. However, I would have appreciated a couch or some decor to make it feel cozier.
Service
5.0
The staff was friendly, but they didn’t speak English, which made communication difficult. Instructions were all in Japanese, making it a bit tricky to navigate some features.
Location
9.0
The location is superb, just a short walk from the Shin-Yokohama station and close to shops and restaurants.
Dining
6.0
I didn’t experience the dining options extensively, but the kitchenette was helpful for quick meals.
Facilities
7.0
The on-site spa and onsen are a nice touch, though I didn’t get a chance to use them myself.
Mike
United States of America,
January
2025
6.6/10
I had a comfortable three-night stay at Fuji View Shin Yokohama Spa & Residence. The location near Shin-Yokohama station made it easy to explore other areas. The room was clean and spacious, featuring a kitchenette perfect for heating leftovers. However, the language barrier with the staff was a challenge, as all instructions were in Japanese. Overall, it's a functional place with great amenities but could use clearer guidance for international guests. 😊
Rooms
8.0
The room was huge with comfortable beds and a full kitchenette for my needs.
Service
5.0
Staff were friendly but communication was difficult since they didn't speak English.
Location
9.0
Conveniently located just a few blocks from Shin-Yokohama station, great for travel.
Dining
7.0
A kitchenette allowed for easy meal prep, which was a real plus.
Facilities
8.0
The in-room washer/dryer was very handy, although I didn't use the onsen.
Conrad
United States of America,
November
2024
6.8/10
I enjoyed my stay at Fuji View Shin Yokohama Spa & Residence, but there were a few drawbacks. The location is fantastic for getting around, and I loved my spacious room with the comfortable bed. However, the language barrier with the staff was a challenge, and the complex controls took some getting used to.
Rooms
8.0
My room was spacious and had a big comfortable bed, plus a kitchenette that was perfect for quick meals. The washer/dryer was a great convenience for doing laundry.
Service
5.0
The hotel staff were polite, but the fact that they didn't speak any English made communication difficult.
Location
9.0
Being just a few blocks from the Shin-Yokohama station made it super easy to explore other areas. I found it very convenient for getting around the city.
Dining
6.0
I appreciated the kitchenette to warm up leftovers, but there were limited dining options nearby. I would have liked a bit more variety.
Facilities
7.0
The hotel's facilities were modern and clean, though I didn't use the spa or onsen. A couch or more seating would have been a nice touch in my room.
Greg
United States of America,
October
2024
6.8/10
I had a pleasant stay at Fuji View Shin Yokohama Spa & Residence. The location was fantastic, being just a few blocks from the Shinkansen and local railroads. The hotel was clean, with spacious rooms featuring comfortable beds and useful amenities like a kitchenette. However, the language barrier with the staff was a bit of a challenge, as they did not speak English. 🏨✨
Rooms
8.0
The residential rooms were huge and well-equipped, featuring a comfortable bed, kitchenette, and washer/dryer. It made my stay very convenient!
Service
5.0
While the staff was friendly, the lack of English speaking made communication difficult for me.
Location
9.0
Located just a few blocks from Shin-Yokohama station, I could easily access various attractions in the area.
Dining
7.0
The kitchenette allowed me to prepare quick meals, which was ideal for my busy schedule.
Facilities
6.0
The hotel was clean and quiet, providing a pleasant environment to relax. However, the Wi-Fi was USB only, which was a bit inconvenient.
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